Refund policy

60 Day Satisfaction Guarantee

At System Reboot, we stand behind our products. We offer a 60 day return window from the date your order is received.

Return Process

To initiate a return, contact us via the contact form with your order number and reason. Once reviewed, you will receive return instructions. Returns require prior approval.

Return Shipping

Return shipping costs are the customer's responsibility, unless the item arrived damaged, defective, or incorrect, in which case we cover the cost of return postage.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, contact us immediately with your order number and a photo. We will resolve the matter promptly.

Non-Returnable Items

Items should ideally be in their original packaging. Sale items, gift cards, misused products, and items not in original condition generally cannot be returned.

Refund Processing

Approved refunds are processed back to your original payment method within 10 business days.

Exchanges

The fastest way to ensure you get the product you want is to return the original item for a refund and place a new order.